Chai Lifeline's guiding principles are
That seriously ill children need and deserve as happy and normal a childhood as possible;
That illness affects each member of the family;
That the well-being of an ill child is impacted by the well-being of his or her family;
That pediatric illness can have a devastating financial effect on families.
With this in mind, Chai Lifeline strives to
Find ways to bring joy to the lives of our young patients and their families through creative, innovative, and effective family-centered programs, activities, and services;
Engender hope and optimism in children, families, and communities;
Educate and involve communities in caring for ill children and their families;
Provide unparalleled support throughout the child's illness, recovery, and beyond;
Offer all services free of charge to ensure that every family has access to the programs it needs;
Embody the ideals of compassion, kindness, and caring for others inherent in Jewish culture and life.